Reviews

Lovely shop

Amelia is the best service writer. She always takes good care of my vehicle service needs and is so professional and personable. I really enjoy working with her. She represents your company very well.

The entire process was exceptional! Kara is so helpful and eager to make sure the experience for the customer goes as smooth as possible. Best place to go hands down for all of your service needs. I pass at least ten other places on the way to M&L but it is so worth the extra drive. Thanks so much!

Best spot to go in North Carolina..my situation was difficult but I met with Jamie Hernandez and after discussing my situation within 1day she had 2 great choices picked out for me look at as well as plenty of options to get me in a car that day. I'm so grateful for her knowledge an hard work n dedication. Her and Brandon were best folks to ever have on your side an provide great business experience ever. I will always recommend her for great partnership to find a great ride.

Had a great experience buying my new ram 1500 from Jamie Hernandez at M&L. Thanks for all your assistance and willingness to find me the right truck.

Jamie was very helpful, great service . helped get the exact truck I wanted . I'd recommend this dealership.

Was there a few years ago and saw a car I was interested in,lady named Jamie Hernandez came out and talked to me and we made the deal ,best sales person there to work with,thank you for your l help,will always deal with her

Jamie Hernandez,was respectful and corteous,she answered all my questions i had about the vehicle,and she tried real hard to get me the best deal,it really was a pleasure working with her...Thanks Jamie!!!

After being treated very badly by at least 5 dealerships in Greensboro and High Point, I took the Uber ride to Lexington to M & L to buy a truck and they really came through for me. I love the used Ram 1500 that they sold to me and helped me to get financed. I could not be more satisfied with their results.

Keith was very customer friendly and knew the product.. Great staff! Excellent experience!

Amelia Baldwin my service advisor did an outstanding job from vehicle drop off to pick up. Communication was excellent and the Technicians did a superb job taking care of my vehicles service needs.

Buy a $60,000 car and they wouldn't even just take a look at the parts that may be defective for free

Hands down best experience I’ve ever had with a car dealership. Melanie Stanley is nothing short of charismatic and considerate and did everything in her power to get me in a good car the day of! My situation was a little difficult but she made it work for me. So blessed to have met her per my sisters referral. Not to mention, I have a friend who just made an appointment to see her as well after the 5 star experience I had with her. Thank you so much again Melanie. I also want to add the manager of the ... Read More

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Google - Nov 27, 2021

Hands down best experience I’ve ever had with a car dealership. Melanie Stanley is nothing short of charismatic and considerate and did everything in her power to get me in a good car the day of! My situation was a little difficult but she made it work for me. So blessed to have met her per my sisters referral. Not to mention, I have a friend who just made an appointment to see her as well after the 5 star experience I had with her. Thank you so much again Melanie. I also want to add the manager of the dealership was awesome and carried great conversation. Everyone there including other sales representatives I spoke to briefly were very kind and optimistic. It didn’t feel like just a “car sales” experience. Thank you so much again!!! Very grateful.

Tyler and the whole staff made the entire process quick and easy, best dealership I've dealt with in years!!

Our sales consultant Trisha Hulin was very friendly and helpful. And extremely thorough explaining all features and options for the Ram 1500. Which helped us determine and better understand what we was looking for in a new vehicle. Thank you for helping us make an excellent choice with our new Ram 1500.

Wow I have to say this was the best car shopping experience I ever had. George and Dale are great guys and their customer service was A1. I had a great test drive with laughs and good conversation. That seal the deal for me. For this dealership to get the job done was even better. So Thank you guys for everything I’m definitely enjoying my new car back here in Fort Mill, SC

would have been 5 stars but i had to chase down my own warrenty information

Great service, great staff. Easy experience!

Nice people except for one guy. Not naming maybe just bad day. Got a good deal.

I Got a very good deal and was treated with respect my salesman George work diligently with me to get the best deal possible he was there and did exactly what he said he would do he walked me through each step with a process I am very happy and pleased but the outcome and the purchase

Had oil changed and tires rotated. Good service.

Kara was awesome! Quick precise feedback

Great service, fast and dependable!

The best car dealership in Lexington. Absolutely loveeeeee my new car. They do what they can to make sure you leave with a car. Definitely will be back.

Service was done fast and professionally

Very friendly and welcoming people. And the showroom is huge!

We bought a vehicle from the dealership and sales team were professional. We went back for service two weeks later. A hour and half job took 6 hours. A little long. They did do a good job though.

Amazing staff. Received help as soon as I pulled in.

Great dealership to work with. George did a awesome job. Steve the sales manager did a awesome job following up to make sure we had a great experience. Highly recommend

Everyone I dealt with here was very respectful kind and knowledgeable although I didn't get the car still a great place to shop for one

I worked with Keith, he was absolutely amazing, as well as the rest of the staff! Purchasing a car is very hard, but they made it extremely easy for me ! They listened to everything I asked and the budget I was working for, I left with a Brand New Hyundai Tucson, I already drove the car all the way from NC to UT, not a problem. There was times when getting approved that I was very worrisome, they helped to ease my mind and when I tell you I left that same day with a new car, they paid off ... Read More

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Google - Sep 28, 2021

I worked with Keith, he was absolutely amazing, as well as the rest of the staff! Purchasing a car is very hard, but they made it extremely easy for me ! They listened to everything I asked and the budget I was working for, I left with a Brand New Hyundai Tucson, I already drove the car all the way from NC to UT, not a problem. There was times when getting approved that I was very worrisome, they helped to ease my mind and when I tell you I left that same day with a new car, they paid off the loan and I had and I was good to go!The car has the space and everything, I can go on for days. Just know if you are looking for a car this is where you need to go, they actually listen to you! Thank you so much guys!

Fantastic experience. Trisha Hulin was wonderful to work with!

Great experience with M&L! We had been looking for a Durango with specific features and found exactly what we were looking for at M&L. Melanie was great to work with! We did most of the work over the phone and she made it easy. Picked it up that evening. We love it!

I had an excellent experience at M&L. Tyler was super professional and made my purchase quick and easy. I was truly impressed at how easy the purchasing process is at M&L. I highly recommend this place.

Great

Jamie Hernandez was phenomenal! I went to at least 6 dealerships and test drove cars at each one. Jamie was the most knowledgeable about the cars I drove with her (4) and was able to not only answer all of my questions, but give me information that I had not asked for. She is the type of person you want selling you a car! I did not feel pressured to buy any of the cars I drove with her, but when I found one I really liked - she did everything in her power to get me the best deal possible. I ... Read More

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Google - Sep 13, 2021

Jamie Hernandez was phenomenal! I went to at least 6 dealerships and test drove cars at each one. Jamie was the most knowledgeable about the cars I drove with her (4) and was able to not only answer all of my questions, but give me information that I had not asked for. She is the type of person you want selling you a car! I did not feel pressured to buy any of the cars I drove with her, but when I found one I really liked - she did everything in her power to get me the best deal possible. I highly recommend M&L - especially Jaime!!

Absolutely the best dealership i have been to. The customer service was excellent I purchased my vehicle with ease and without any hassle. I you need a new vehicle i would highly recommend M&L Chrysler Dodge

We loved the deal…

This dealership is a HIDDEN JEWEL!! If you are looking for the most non aggressive and most passionate Sales Team, please go to the dealership and ask for Trisha and Donnie B just know you will have the red carpet rolled out and be leaving more than happy!!! I promise I felt as if I was the ONLY customer they had meanwhile it was 3 different families. I will travel just to purchase all my future vehicles as I did with this one and it was well worth it! I wish I could give you all 100 stars

Both Karen and Brenda were extremely knowledgeable and even more pleasant to work with. And of course, this being my sixth Grand Cherokee jeep, I am very satisfied!

My wife and I recently purchased a like new 2012 Ram 2500 4x4 from Frank. He is, without a doubt, the best salesperson I have ever dealt with. I highly recommend M&L for your next automobile purchase. This was my second car from M&L. In 1973 I bought a 1972 'Cuda with a 340 w/4 speed pistol grip. Wish I still had it.

Helpful parts guy.

George went above and beyond to make I was happy with my new vehicle and helped me get a awesome deal.

While driving back from a Florida vacay to Richmond, VA, my Grand Cherokee had a hiccup on I-85. Had to have it towed to M & L. It was late afternoon, but Kara W. and the Service manager worked my vehicle in and got me on the way before they closed for the day. When they couldn't diagnose the problem, they cleared the check engine light and didn't even charge me. Thank you for getting me back on the road so quickly!

One of the best car buying experiences I have ever had!! Every single person that we had contact with at the dealership was courteous, professional and genuine!! Our salesman, Tyler was patient and relentless. He seemed as committed to finding a vehicle for my son as my son was. I can honestly say that I will recommend this dealership to family and friends!

Trish was awesome!! She worked with us to ensure we were getting exactly what we wanted and even to bat for us!! - The Yovetich’s

We had a great first experience with the service department. The work was done quickly even though it was warranty work; which typically takes longer at most dealers. We have not had an issue with the work completed and it seems it was done correctly on the first try! Service advisor Amellia was very helpful, knowledgable and had good communication with us during the process. Thank you!

This was by far the best car-buying experience my wife and I have ever had! We arrived knowing the vehicle we wanted and having already secured financing. George Bumgarner was courteous, professional and answered all of our questions. He met us in the parking lot right after our arrival and quickly arranged a test drive. He was straightforward about the financing options available, and they worked with us to expedite the process through our financial institution. I'd recommend M&L to anyone looking to purchase a new or used care in the Triad area. Thanks again to George ... Read More

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Google - Aug 6, 2021

This was by far the best car-buying experience my wife and I have ever had! We arrived knowing the vehicle we wanted and having already secured financing. George Bumgarner was courteous, professional and answered all of our questions. He met us in the parking lot right after our arrival and quickly arranged a test drive. He was straightforward about the financing options available, and they worked with us to expedite the process through our financial institution. I'd recommend M&L to anyone looking to purchase a new or used care in the Triad area. Thanks again to George and Brenda for all their help with our purchase of the MKZ!

We were pretty adamant about finding a specific truck to fit our needs. We found one online late at night and decided to get up early the next morning and start the 3+ hour drive to M&L in Lexington, NC. We called when they opened, an hour before our scheduled arrival to make sure this truck was still on the lot and to schedule a test drive. We were promptly greeted by Patricia (Trisha) Hulin. We went through the test drive, highway and back roads for a “scenic tour” to test the 4WD. We were able to have the ... Read More

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Google - Aug 6, 2021

We were pretty adamant about finding a specific truck to fit our needs. We found one online late at night and decided to get up early the next morning and start the 3+ hour drive to M&L in Lexington, NC. We called when they opened, an hour before our scheduled arrival to make sure this truck was still on the lot and to schedule a test drive. We were promptly greeted by Patricia (Trisha) Hulin. We went through the test drive, highway and back roads for a “scenic tour” to test the 4WD. We were able to have the truck put on the lift so my husband could check that things were all good. Trisha was great! She was able to answer all of our questions and was a real pleasure to work with. She never once seemed unsure of what she was telling us, she walked us through the entire process and was never pushy, and was straight to the point. We also were able to purchase the extended warranty with the assistance of Brenda McElrath for added peace of mind. Thank you guys again! We had a great day! Crystal & David G.

Fine

All in all a good service appointment. We did add fuel filter change and sensor check so the length of time was OK. The only reason for four stars is when I got home there was a very strong fuel order. Never had that before when the filters were change. I can only assume the tech didn’t clean up very well. I had to park outside overnight as it was too strong in my garage. I will be back.

We recent purchased a new Grand Cherokee L from Shane East. He made the process easy, stress free, and as time efficient as possible (Ive spent more time in a store buying a cell phone). I highly recommend M&L and Shane East.

Larry in the parts department is awesome he always does me right

Very friendly. Professional! Courteous! Awesome!!