Reviews
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Bought a 2021 Jeep Cherokee! Had the best service ever from Melanie! So thankful I had her!! She made sure to show me everything she knew about my new vehicle! Even helped me clean out my trade in!
I had a great experience, I wanted a certin car really bad, And I was not settling for anything else, well because of some bumps in the road that was trying to keep me from getting it the sells team and the GM Manager was extremely awesome. I went through Patricia Hulin and she was also extremely helpful, kind, she lighted the room up when I was getting down on myself and loosing hope, she also helped and fought with whoever she had to, to help make this purchase exceptional and Happen and thanks to her and The GM manger ...
Very good service I hope they will accept crypto currency for payment in the future. I would love to pay in DOGECOIN. MUCH WOW TO THE MOON!
was very pleased with the service and the way they treated me. Could not ask for better people.
I've bought 3 vehicles from here. They are a smaller dealer but they treat you very well. I will buy from M&L again
Loved my experience, great service and got the best deal compared to other dealerships
Frank is the man to see..great guy and does everything he can to make sure you are happy!
Wonderful experience even for the most cautious and apprehensive customer. Shane did a great job with us
Nice people
There was no hassle. The people were extremely nice and helpful. They called several times to inform me of progress, etc. It was definitely worth the drive. The work was quality as well.
Billy in service department was very helpful and friendly. Thank you so much Shirley
Shane was professional, friendly, and made it a great experience. Thanks!
Great service and great prices with awesome service and personal staff with friendly staff
Body shop was EXCELLENT!!! Couldn't have asked for better service. (And no, I am not related to either of them.)
Bought a new Scat Pack Challenger here and I must say Shane is an excellent salesman who will stand by his customers, even after the transaction is completed.
We had an excellent and fun experience with Frank! Steve was super helpful in meeting the goals of both my hubby and our daughter! Ty M&L! We will be back soon! Jennifer Everhart
Trish, Steve and Brenda went above and beyond to earn my business! I have bought several cars from Steve and they always beat any other dealer and they treat you like family!
I bring my 2019 charger here every time I need anything done to it, new management just recently came in and they are amazing, All COVID protocols are followed including with techs getting in your vehicle and Cara is the one and now the only one I will ask for she did absolutely everything to get everything I asked for fixed, including a rim the old management had scratched by removing the tire from rim and never fixed., so just ask for Cara and she will take care of you in the best possible way to make sure you’re happy ...
We had an exceptional purchase experience. Jackalyn, Davis, Haley and Brenda, were all so friendly and helpful. Would definitely purchase from them again and would highly recommend them. Thank you for everything!!
Service was great. Matt was professional and conversational at the same time. Timing was great. Fees were reasonable. Service Dept and waiting area were clean.
I bought a pretty owned dodge ram. It was a good experience . Professional and friendly sales staff.
Ask for Cara she will take care of you!
Shane is a great guy to work with. Great experience overall. Only issue was the miscommunication between the Chrysler online finance and sales rep.. covid 19 rules being followed
All I can say is wonderful. I had gone to another dealership in Salisbury and they treated me like I was a stupid woman. George and Sam were awesome. The paperwork went quickly. I was very satisfied and will recommend to ithers
George Bumgarner and Sam Harnik went above and beyond to get me in the vehicle of my choice.
I was treated very well by the salesperson, Trisha, and am happy with all aspects of my buying experience. UPDATE: when I made my purchase there was only one key and a cracked windshield. We negotiated another key and a factory replacement windshield. WELL, it's been 4 weeks, no key no replacement windshield and NO CONTACT from the dealership. I contact them and even then, no response. I understand that there have been holidays and the virus but come on. 4 weeks is disappointing and frustrating. At this point, just want what was promised. Will continue as a customer if these ...
M&L is one of the best car dealerships in the area. I've always been treated with respect, and smiling faces.
Kara was very helpful and kept me updated on the repair of my vehicle.
Amelia was great! Waiting area was clean. Amelia did everything she could to make my day as pleasant as possible
Great service
Kara was very helpful and called to keep me posted of what they found and the cost. She was very friendly and explained things very clearly. will be back.
Thank you Haley Angell for giving me a great deal on my 2021 Jeep Grand Cherokee! Great experience overall. Highly recommend working with Haley!
Amazing friendly service. Went in with a goal in mind and two hours later was out driving my new truck. Forrest Delinger was an exceptional salesman and the finance team was on point and saved me as much money as they could.
Awesome time want to give a shoutout to Haley and Steve great people, and I appreciate just how hard Brenda in finance worked to get me a very low interest rate above and beyond.
I was very pleased with our interactions with Mitch @ M&L. I was able to get all the information I needed to make an informed purchase. Their price was very competitive and they delivered the van to our home. The paperwork was expedited so the transaction was very simple. I would recommend M&L to anyone looking for a painless and honest deal. Frank
Was supper friendly and went above and beyond to make sure my husb5was 100% happy with his purchase! His salesman Tyler was new but still rocked!
Service was great, had to call back over pricing of parts. Service manager rectified issues.
Excellent, courteous service for a tire alignment.
Great service Excellent salespeople
Great Parts Department
Trisha Hullin is the best car sales rep in the world. She knows what she is doing and is there to help you in every way. Trisha made are experience very nice welcoming and even fun.
Everyone was very friendly, helpful, and tried to get me in and out in a timely manner since I had to go back to work
I did an oil change and everything was fine with the service.
I had major electrical repairs done to my Jeep Wrangler JK Sahara. Kara, Colin Fero in parts and the technician actually got my repairs done in record time ahead of schedule. All were very polite and mindful of my situation.
The service department at M&L is awesome. The staff are friendly and professional. I have been going to M&L for all my car service needs since 1993. The service department is the reason I buy my vehicles from M&L.
Great Service Dept. everyone is very helpful and professional. Matt, Kara and the technician Chad are awesome 10/10 everything was done correctly and in a timely fashion.
They really treat you like family and find you the best deal ever. Dan and all the staff were kind and very respectful. They believe in getting the customer what they want and need in a vehicle. Although the payments are higher I got a great deal. I got a 2018 Dodge Journey with low mileages, full warranty, paid off old Dodge Journey, and national roadside assistance; awesome sauce. It doesn't get any better than this. Go by and check them out. I promise you'll be glad you did!!!!!
Excellent experience with Trisha Hulin. We highly recommend her for her knowledge, experience and personality. We will definitely use her again.
Did what I ask. Staff pleasant ..
The sales person was awesome, the whole experience was great. Love my new car and even the finance process was easy and I really feel they got me the lowest possible payments.
I wasnt exactly sure what I was looking for. I told Jamie the things in in a vehicle that I was looking for and she found the perfect fit for me.
First time using them, appears to have done a good job. Not over priced for what they did.
One if not the best experience Ive had in purchasing a vehicle. Time frame at dealership in and out was great. Working with Will, Sam and of course Brandon made it a more than worth while visit. We are truly blessed to have come that way on Saturday.
Our sales person, Karen Bedasee was amazing doing all she could to accommodate us in the purchase of our new 2020 Chrysler Pacifica Touring. Thanks Karen! We also want to thank Steve Davenport and Brenda McElrath too.
Didn't have what I wanted in stock but went out the eaybto find the truck I was looking first. Greatly appreciated
Had my 2019 Ram Power Wagon in for a problem with the rear locking differential. Problem was taken care of in a professional manner. Will gladly bring my vehicles into repair at this facility.
